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You are entitled to be treated
with courtesy and consideration at all times by your lawyer
and the other lawyers and personnel in your lawyer's office.
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You are entitled to an attorney
capable of handling your legal matter competently and
diligently, in accordance with the highest standards of the
profession. If you are not satisfied with how your matter is
being handled, you have the right to withdraw from the
attorney-client relationship at any time (court approval may
be required in some matters and your attorney may have a
claim against you for the value of services rendered to you
up to the point of discharge).
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You are entitled to your
lawyer's independent professional judgment and undivided
loyalty uncompromised by conflicts of interest.
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You are entitled to be charged a
reasonable fee and to have your lawyer explain at the outset
how the fee will be computed and the manner and frequency of
billing. You are entitled to request and receive a written
itemized bill from your attorney at reasonable intervals.
You may refuse to enter into any fee arrangement that you
find unsatisfactory. In the event of a fee dispute, you may
have the right to seek arbitration; your attorney will
provide you with the necessary information regarding
arbitration in the event of a fee dispute, or upon your
request.
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You are entitled to have your
questions and concerns addressed in a prompt manner and to
have your telephone calls returned promptly.
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You are entitled to be kept
informed as to the status of your matter and to request and
receive copies of papers. You are entitled to sufficient
information to allow you to participate meaningfully in the
development of your matter.
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You are entitled to have your
legitimate objectives respected by your attorney, including
whether or not to settle your matter (court approval of a
settlement is required in some matters).
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You have the right to privacy in
your dealings with your lawyer and to have your secrets and
confidences preserved to the extent permitted by law.
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You are entitled to have your
attorney conduct himself or herself ethically in accordance
with the Code of Professional Responsibility.
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You may not be refused
representation on the basis of race, creed, color, religion,
sex, sexual orientation, age, national origin or disability.
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